Privacy Policy, Copyright and Cookies

 

This privacy policy is for this website greenheadhotelandhostel.co.uk and served by Big Dinner Limited and governs the privacy of its users who choose to interact with it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

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The Website

Use of Cookies
Contact & Communication
Email Subscribers

External Links
Social Media Platforms
Shortened Links in Social Media
Copyright and Social Media Content
Drone Policy

Remote Vehicle Policy
ANPR
Resources & Further Information

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The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

 

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ https://www.google.com/privacy.html ].

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There are two types of cookies (both used on our website):

Session (Transient) cookies: these cookies are erased when you close your browser and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

 

Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

 

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advises users using such form to email processes that they do so at their own risk.

 

This website and its owners use any information submitted to provide you with further information about the products/services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

 

Email Newsletter

This website may from time to time operate an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through a prior written agreement with the user.

 

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website. Under the Data Protection Act 1998, you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

In compliance with UK Spam Laws and the Privacy and Electronic Communications un-subscribe at any time through an automated system. If an automated un-subscription system is unavailable clear instructions on how to unsubscribe will by detailed instead.

This information is used to refine future email campaigns and supply the subscriber with occasional updates or information regarding our business.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity.

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External Links

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note that they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses] (this is an example: https://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

 

Copyright and Social Media Content

From time to time we may ask readers on our website and our social media platforms to send us their images or video clips which have been taken on our property but we need your permission to publish them and you must own the copyright.

You own the copyright if whatever you post or upload is completely new and original. That usually means it doesn’t contain anyone else’s content, like videos and music.

For anything that contains content made by someone else, the copyright may belong to them. So you’ll usually need to get their permission before posting it to the Greenhead Hotel & Hostel .
When contributing images to Greenhead Hotel & Hostel, you agree that you own the copyright to any images which you submit and grant us a royalty-free, non-exclusive licence to publish and otherwise use the material in any format, and in any media worldwide.
We will always endeavour to publish your name alongside your media on our platforms.
All content on our website and social media platforms is subject to the copyright of its respective owners and may not be copied either in whole or part and must not be re-published without the permission of the site owners.

Any information which is sent to us for use on our internet platforms or printed matter is assumed to be accurate, and we cannot be held responsible for any mistakes regarding information submitted to us.
Any image or content which is objected to will be removed as quickly as possible.

 

Privacy policy whilst on our property

 

Drone Policy

For reasons of safety and privacy, Greenhead Hotel & Hostel do not allow the flying of any kind of drone or UAV within our property without the explicit written permission of the site management.
Any commercial drone operators will be expected to show proof of Public Liability Insurance and the required Permission for Commercial Operations (PfCO) documentation and may not fly without the explicit written permission of the site management.
Photographs taken with UAV's may not be published for commercial use without explicit written permission of the site management.

 

Remotely controlled non-flying vehicles

For reasons of safety and of privacy, Greenhead Hotel & Hostel does not allow the operation of any kind of remotely controlled vehicle capable of either live streaming or locally recording of audio and/or video  within our property without the explicit written permission of the site management.

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ANPR 

Greenhead Hotel & Hostel may from time to time operate an Automatic Number Plate Recognition system, and will assume that all visitors, contractors, tradesmen, staff and guests to any part of our site agree to the collection of all publicly visible vehicle number plate information. This information may be used in our ANPR database for the purpose of entry and exit permissions. Failure to agree to this policy may mean you or your vehicle will be declined access to this private property. All ANPR information will only be stored and used for a limited time and then deleted.

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Resources & Further Information

Data Protection Act 1998
Twitter Privacy Policy
Facebook Privacy Policy
Google Privacy Policy
Mailchimp Privacy Policy

Contact form : 

Contact E-Mail: enquiries@greenheadhotelandhostel.co.uk

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This policy was updated on 19th May 2018 by Big Dinner Limited  Company Registration Number 10697455

Registered Office: The Greenhead  Hotel, GREENHEAD. Northumberland CA8 7HB